Everything you need to know about survey data collection
Data Collection Software
One of the key considerations when choosing a CAWI platform is whether you need any other functionality. Let’s consider a few types of users that want to use a CAWI platform.
|What else do you need to consider?
|Wants to conduct a one-off survey of 25 people asking 5 questions
|Probably none. You could hand count the answers!
|Wants to conduct a one-off survey of 100 people with 20 questions
|You could hand count the results, but it would be better if you could drop the data into Excel or something superior for analysis and reporting to produce some counts and percentages
|Wants to conduct a one-off survey of 1000 respondents with 50 questions
|Hand counting is now out of the question. Excel might be good enough, but if it's not you will probably want the platform to carry out analysis and reporting or it needs to be easy to transfer the data to another platform.
|Wants to conduct several projects with 100+ respondents with questionnaires of varying length
|You need to be 100% certain that the CAWI platform can do all the analysis and reporting you need or you can transfer data. Data can often be transferred successfully using Triple-S or SPSS format. Make sure this works.
|Wants to conduct several projects and expects CAWI platform to produce tables and charts
|Snap is the right tool for you. It has all the tools you need for all these tasks. Further, if you want to link the survey data to another platform or your client wants the data in a different form, Snap handles almost all output formats you will need.
|Wants to conduct several projects and expects CAWI platform to produce multiple automated reports
|Snap has a highly effective Smart Reporting tool which can automate reports for you. Very few CAWI platforms have any tools like this.
|Wants to conduct several projects and expects CAWI platform to produce online dashboards
|While Snap can easily link to most dashboard systems, The CYS Platform is the right tool for you as it can collect data, read data from other sources (including Snap) and produce first-class data visualisation facilities within the platform.
|Wants to conduct some projects where data is connected to an external database to read data or send data back to a customer service centre or a database
|Both Snap and The CYS Platform have tools to do this. Few platforms offer this type of functionality.
|Wants to combine results from different surveys together with CAWI survey data and other business data such as KPIs to show in a dashboard
|The CYS Platform handles all these things in one platform. Its data management facilities are second to none, and its data visualisation tools are unmatched.